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Tony Goodrow

Tony is the Founder and CEO of Better Impact and has been helping not-for-profits achieve their mission since 2001. He has worked directly with hundreds volunteer engaging organizations and has been called upon to speak at conferences on five continents.

Is volunteer management software just too hard for elderly people to learn?

The Early Days of Volunteer Management Software

In the early days of online volunteer management software, there was a common belief that older volunteers couldn't use computers or software. Managers of volunteers would say that their older volunteers didn't have access to a computer or phone, or that they wouldn't be interested in using such technology. I’d like to challenge that notion.

How to build your business case to get volunteer management software

There is no doubt that volunteer management software (VMS) can be a huge help for not-for-profit...

9 reasons to replace your spreadsheets with dedicated software

I am a big user of Excel, and I love it. But that doesn’t mean that it’s the right choice for...

A Cage Full of Monkeys

One of the many things I’ve enjoyed when training a new member on our Volunteer Impact software is...

Volunteer management in a post-pandemic world

As we all know, the dynamics and parameters of what we consider normal have drastically changed...

The Happiness Advantage

Assuming that we could all use a little boost of happiness these days, I want to share some...

New perspectives in data collection and retention

When was the last time you did an inventory of what data you collect about your volunteers and/or...

How to be laser focused on your mission

The investors on Dragon’s Den are ruthless. They are there to find ways to make a buck and that is...

Data gives you the wrong answer when you ask the wrong question

Why volunteer hours are NOT the Holy Grail