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Tony Goodrow, Better Impact (Canada Office)

Tony is the Founder and CEO of Better Impact and has been helping not-for-profits achieve their mission since 2001. He has worked directly with hundreds volunteer engaging organizations and has been called upon to speak at conferences on five continents.

3 min read

Is volunteer management software just too hard for elderly people to learn?

The early days of volunteer management software In the early days of online volunteer management software, there was a common belief that older volunteers couldn't use computers or software. Managers of volunteers would say that their older...

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4 min read

How to build your business case to get volunteer management software

There is no doubt that volunteer management software (VMS) can be a huge help for not-for-profit and charity organizations. When it comes to...

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Blonde woman sitting at her desk frustrated while using spreadsheets

4 min read

9 reasons to replace your spreadsheets with dedicated software

I am a big user of Excel, and I love it. But that doesn’t mean that it’s the right choice for everything, especially as the data repository in the...

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Monkeys in a cage as a metaphor for how we can be programmed to accept the unnatural

3 min read

A Cage Full of Monkeys

One of the many things I’ve enjoyed when training a new member on our Volunteer Impact software is the way some of them look at a new system...

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coronavirus impacting the economy

4 min read

Volunteer management in a post-pandemic world

As we all know, the dynamics and parameters of what we consider normal have drastically changed with COVID-19. After more than a year battling this...

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yellow smiley face spheres

14 min read

The Happiness Advantage

Assuming that we could all use a little boost of happiness these days, I want to share some thoughts from a great book with you. If you get something...

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2 min read

New perspectives in data collection and retention

When was the last time you did an inventory of what data you collect about your volunteers and/or donors, how you use it, how you store it and when...

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Looking though a view finder to focus on something

2 min read

How to be laser focused on your mission

The investors on Dragon’s Den are ruthless. They are there to find ways to make a buck and that is what they focus on. When pitched by a...

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Reviewing Data Reports

5 min read

Data gives you the wrong answer when you ask the wrong question

Why volunteer hours are NOT the Holy Grail If a nonprofit or charity truly values the time of their volunteer (and they all proclaim they do), why is...

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