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Nicole R. Smith: Jul 30, 2025 9:00:00 AM
This Month's Selection: Raving Fans – A Revolutionary Approach to Customer Service By Ken Blanchard and Sheldon Bowles The twenty-sixth in a series of Better Impact Book Bites A taste of great books worth consuming.
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Beth Steinhorn, President, VQ Volunteer Strategies: Jul 23, 2025 9:00:00 AM
There’s a widespread myth that, in my experience, is the root of many of our sector’s biggest challenges. Far too many people (including leaders of...
3 min read
Karen Knight: Jul 9, 2025 9:00:00 AM
When leading a volunteer program, one of the most important tasks is presenting key information to the organization's Board of Directors. These...
2 min read
Houston Goodwin: Jun 30, 2025 9:00:00 AM
This month, I had the opportunity to speak at the MAVA Conference on a topic that’s been at the center of my work with Better Impact: how leaders of...
6 min read
Nicole R. Smith: Jun 26, 2025 9:00:00 AM
This Month's Selection: No More Status Quo – A Proven Framework to Change the Way We Change the World By Heather Hiscox The twenty-fifth in a series...
7 min read
Andy Fryar, Better Impact (Australia Office): Jun 18, 2025 9:00:00 AM
I’ve been working in volunteer leadership positions since 1989, and I can count on one hand the number of current colleagues who’ve also been leading...
3 min read
Terri Thomason, Head of Business Development at Association of Volunteer Managers (AVM): Jun 12, 2025 9:00:01 AM
For the past 41 years the first week of June has seen the UK host Volunteers’ Week. This is an opportunity for organisations and communities to thank...
2 min read
Tim Suda, CVA: Jun 4, 2025 9:00:00 AM
Looking back on my time…
5 min read
Nicole R. Smith: May 29, 2025 9:00:00 AM
This Month's Selection: Total Internship Management: The Employer’s Guide to Building and Sustaining the Ultimate Internship Program by Dr. Robert...
2 min read
Margaret McLachlan - Communications Manager, Volunteering New Zealand: May 21, 2025 9:00:00 AM
In June 2023, Volunteering New Zealand launched the Volunteer Best Practice Guidelines. Since then, they’ve developed workshops and tools to support...
