Better Impact Blog

The world of the nonprofit sector is constantly changing. Better Impact presents some thought leadership on a variety of topics in volunteer management and donor relations, and invites you to be a part of the conversation.

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3 min read

What You Don't Know Is Holding You Back

Nicole R. Smith: Aug 6, 2025 9:00:00 AM

Are you where you want to be in your career? Do you have the position you would like at your current organization? Does your volunteer strategy look on paper and/or in reality reflect how you envision it in your head? If the answer to any of these...

Volunteer Engagement Volunteer Leadership Volunteer Management Best Practices

3 min read

Book Bites July 2025: Raving Fans – A Revolutionary Approach to Customer Service

Nicole R. Smith: Jul 30, 2025 9:00:00 AM

This Month's Selection: Raving Fans – A Revolutionary Approach to Customer Service By Ken Blanchard and Sheldon Bowles The twenty-sixth in a series...

Book Bites Volunteer Retention Volunteer Management Best Practices

3 min read

Starting the Conversation about Investing in Volunteer Engagement

Picture of Beth Steinhorn, President, VQ Volunteer Strategies

Beth Steinhorn, President, VQ Volunteer Strategies: Jul 23, 2025 9:00:00 AM

There’s a widespread myth that, in my experience, is the root of many of our sector’s biggest challenges. Far too many people (including leaders of...

ROI Volunteer Engagement Nonprofit Leadership

3 min read

Winning Board Support for Your Volunteer Program

Karen Knight: Jul 9, 2025 9:00:00 AM

When leading a volunteer program, one of the most important tasks is presenting key information to the organization's Board of Directors. These...

Volunteer Manager Volunteer Leadership Volunteer Management Best Practices

2 min read

From Management to Momentum: Rethinking Volunteer Leadership

Houston Goodwin: Jun 30, 2025 9:00:00 AM

This month, I had the opportunity to speak at the MAVA Conference on a topic that’s been at the center of my work with Better Impact: how leaders of...

Volunteer Leadership Volunteer Management Best Practices CEO Insights

6 min read

Book Bites June 2025: No More Status Quo

Nicole R. Smith: Jun 26, 2025 9:00:00 AM

This Month's Selection: No More Status Quo – A Proven Framework to Change the Way We Change the World By Heather Hiscox The twenty-fifth in a series...

Book Bites Volunteer Leadership Volunteer Management Best Practices

7 min read

Resources That Help Volunteer Management Professionals Be Their Best

Picture of Andy Fryar, Better Impact (Australia Office)

Andy Fryar, Better Impact (Australia Office): Jun 18, 2025 9:00:00 AM

I’ve been working in volunteer leadership positions since 1989, and I can count on one hand the number of current colleagues who’ve also been leading...

Volunteer Engagement Volunteer Leadership Volunteer Management Best Practices

3 min read

Beyond Volunteers’ Week: The Power of Small Acts of Appreciation

Picture of Terri Thomason, Head of Business Development at Association of Volunteer Managers (AVM)

Terri Thomason, Head of Business Development at Association of Volunteer Managers (AVM): Jun 12, 2025 9:00:01 AM

For the past 41 years the first week of June has seen the UK host Volunteers’ Week. This is an opportunity for organisations and communities to thank...

Volunteer Engagement Volunteer Recruitment Recognition of Volunteers